Built Form and Neighbourhood Character
Defining built form outcomes and protecting valued neighbourhood character through analysis, strategy and implementable planning controls.
Our work gives councils the strategic foundation and the statutory tools to guide change in residential areas.
Neighbourhood character sits at the intersection of planning policy, community expectation and development pressure, and it has rarely been more contested. State housing reforms are reshaping what councils can and cannot control. Zone changes, new design standards and shifting policy frameworks have altered the tools available and the strategic justification required to use them. At the same time, communities continue to care deeply about how their neighbourhoods change over time.
We help councils navigate this. That might mean reviewing an existing neighbourhood character strategy, preparing built form guidance for a corridor of intensification or working out what controls remain viable and defensible in the current policy environment. Either way, we bring the strategic and statutory expertise to find an approach that works.
What we do
Neighbourhood character and built form work typically spans strategy, analysis and implementation. We work across all three.
At the strategy level, we review existing neighbourhood character strategies to assess whether precinct boundaries, character statements and control frameworks remain fit for purpose in light of residential zone reforms, housing policy changes and Plan for Victoria. We can also advise councils on the evolving role of neighbourhood character in the Victorian planning system, clarifying what tools still have effect, where duplication exists and what a revised approach should look like.
At the analysis level, we undertake site-based surveys of residential areas: mapping lot sizes, development patterns and areas of significant change, and preparing updated character statements for each precinct. We work with specialist urban designers and landscape architects where projects require it, drawing on long-standing partnerships with experts such as Peter Boyle Urban Design+Landscape Architecture.
At the implementation level, we translate strategy and analysis into planning scheme provisions such as zone schedules, Design and Development Overlays, local policy and Municipal Planning Strategy content, and prepare the strategic justification required for a panel to support them. We also undertake peer reviews of neighbourhood character controls and amendment documentation, and have provided expert evidence on neighbourhood character matters to Planning Panels Victoria.
Our experience includes neighbourhood character strategies, reviews and advisory work for Banyule, Whitehorse, Hobsons Bay, Greater Bendigo, Hepburn and Wodonga, and a state-wide review of the Neighbourhood Character Overlay for the former DELWP examining every NCO applied across Victoria.
Recent Projects
Why Plan2Place Consulting
Neighbourhood character work has always required both policy rigour and an understanding of how controls perform in practice. That has become more important as the reform agenda has compressed what councils can protect and how. Knowing which tools still hold up, which need to be redesigned and which are no longer defensible requires experience across the full lifecycle: strategy, provisions, panel scrutiny and implementation.
Kellie Marks led neighbourhood character studies for multiple councils while at Planisphere, including work for Greater Bendigo, Hepburn, Frankston, Banyule and Whitehorse, and has continued that work at Plan2Place. Paul Buxton reformed the residential zones that underpin how neighbourhood character controls are now applied, which means he understands how those zones were designed to function, where their limits lie and how to use them in practice. Working on the reforms from the inside, then helping councils respond to them, gives us an unusually clear view of what is achievable and what is not.
It also means councils come to us with harder questions. The Hobsons Bay engagement was not a standard character review. It was a request for strategic advice on what neighbourhood character controls should do at all in the current policy environment and which tools remain worth using. That kind of advisory work sits at the edge of what most planning consultancies are equipped to do well. We are.
We also understand that neighbourhood character questions rarely sit in isolation. They connect to housing strategy, zone application, design guidance and community engagement. We approach them accordingly.

